Support

Answers to the questions we get most. If yours is not here, tap Send feedback on the Profile tab, which adds your app version for us, or email us directly.

Common questions

Import a book or document

Tap Import File on the Home tab, or open the Library tab and tap the add button. Pick an EPUB, PDF, CBZ, MOBI, AZW3, FB2, DOCX, TXT, Markdown or HTML file. Formats other than EPUB, PDF and CBZ are converted to EPUB as they are added. You can also share a file to Readexa from another app.

Set up a read-aloud voice

Open a book and tap the headphones button. Pick a voice from the list; it downloads once and then runs on your device without internet. If a voice does not play, check that the download finished and that your phone is not in battery-saver mode, which can stop audio in the background.

Back up and sync with Google Drive

Open the Profile tab and choose Drive sync. Sign in with your Google account and turn sync on. Use the same account on your other devices to keep them on the same page. Your data goes to your own Drive; we never see it.

Restore a Pro purchase

Open the Profile tab, go to Readexa Pro and tap Restore purchase. Use the same Google account you bought Pro with. If it still does not unlock, email us with the order number from your Google Play receipt.

Use a redeem code

Open the redeem link you were given on the phone where Readexa is installed. Each code can be used once. If the app says the code is unavailable, check your connection and try again in a minute.

Translate text offline

Select a passage and tap Translate. The first time, the app downloads the language pack; after that, translation works without internet. Which languages are available depends on your device.

Delete my data

Uninstalling Readexa removes its data from your phone. To remove synced data, delete Readexa's app data in Google Drive under Settings → Manage apps. See the privacy policy for details.

Contact

Email marketingync@gmail.com. We read every message.